Annoyed

[seanrgb]

Well guys
I go to this LHS that sells old kits today ,
at this place I've spent nearly over £100 in the last month
I pick up one Matchbox Wellington kit , plus a tin of paint
total £11.50
i get out my debit card to pay
when i get from this old git
'' i cant afford to take a card for only £11.50 , go to the cash point and get cash ''
what away to treat customers ,
so i walked out the shop got into my car and drove off
thats the last time i go to
''Kit Krazy ''
high st
bexleyheath
kent
ever again

[southsix1]

Ayup Sean ... have a guess who I bought the Howitzer from? ... got a good deal though.

[k357]

Sounds to me like they're not very interested in making any$$$$$ Sounds liie laziness to me.....

[seanrgb]

Well to tell the truth
the young guy who owns the shop
he is as aggod as gold , nice bloke
when he is not there they have this old guy there
I just find that guy rude
the thing was i was paying with my debit card which as you know is basically paying with cash
because my card has platinum and visa , he must of thought it was a credit card
which they get charged for
the thing is i like going there its great seeing all the old kits
but if the old blokes there again I'm not buying
so next time I'll phone before I go

[tango1]

Sean,
this kind of thing happens a lot with smaller business's It actually costs them money if the purchase is less than a fiver then it would cost them money to take your card, but £11.50? This guy is trying it on and does'nt deserve your custom.

[edgar]

Your only recourse is to (quietly) complain to the owner. He may not have explained it, properly, to the older man (who could be a relative!)
Edgar Brooks

[seanrgb]

edgar said:

Your only recourse is to (quietly) complain to the owner. He may not have explained it, properly, to the older man (who could be a relative!)
Edgar Brooks

True very true
now I have had a few days to calm down I will
its such a shame , the thing is I like the shop
you can go in there and spend all day long looking
the stuff there is amazing
i'm not sure if this guy is related or not

but i was just amazed , how he spoke

[gregers]

got to admit that i have used Kit Krazy a few times and never had a problem with them (though i only ever take cash - that way i can't go nuts and have a spending frenzy ;-) ). and each time it has been the old guy. got to say, he does keep his word, i asked for a particular kit at a show and he said if i go to the huddersfield show he'd have it with him then, he stuck to his word and included it in his usual buy 2 get 1 (of equal value to the cheapest) free offer. maybe he was having an off day or something???. i would give him the benefit of the doubt. after all, this shop IS a gold mine after all and very fairly priced too.

all the best.
Greg